1. Introduction

This Payment Information & Payment Security Policy explains how payments are processed when customers make purchases through www.visiboxstorage.com. Visiboxstorage is a trading brand operated by STOWERS CONTAINMENT SOLUTIONS LIMITED.

This Policy should be read together with our Privacy Policy, Cookie Policy, and Terms of Service.

2. Company Information

  • Legal Entity: STOWERS CONTAINMENT SOLUTIONS LIMITED
  • Company Number: 5878944
  • NZBN: 9429042158431
  • Registered Address: Corner Of Sandwich Road And Pukete Road, Pukete, Hamilton 3200, New Zealand
  • Website: www.visiboxstorage.com
  • Email: transparent@visiboxstorage.com
  • Telephone: +64 800 082 000

3. Payment Processing

Payments made through www.visiboxstorage.com are securely processed by Stripe, which acts as the primary payment processing service provider for all commercial transactions completed on our website.

Customers are not required to create or log into a Stripe account in order to complete a purchase. The payment architecture is integrated directly into the secure checkout framework provided on www.visiboxstorage.com.

4. Accepted Payment Methods

To provide a secure and flexible checkout experience, we accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • Google Pay
  • Supported electronic wallet payment methods made available during the checkout process.

The availability of specific payment options may vary depending on the customer’s geographical location, device parameters, browser settings, or payment provider configurations.

5. Transaction Monitoring

As part of standard risk management practices, ongoing payment risk assessments and transaction monitoring are conducted in full accordance with strict operational and international regulatory obligations. Certain transactions may be subject to routine administrative review where additional verification is deemed necessary to prevent unauthorised activity. Such reviews are conducted efficiently to ensure standard compliance and platform security.

6. Billing Descriptor

To ensure complete transparency and prevent unrecognised transaction disputes, transactions processed through our website will clear on customer billing and bank statements under the explicit descriptor: STOWERS CONTAINMENT SOLUTIONS LIMITED.

This clear descriptor assists customers in immediately identifying transactions associated with their verified purchases made on www.visiboxstorage.com.

7. Protection of Personal Information

STOWERS CONTAINMENT SOLUTIONS LIMITED is fully committed to handling personal information in accordance with applicable legal mandates, including the New Zealand Privacy Act 2020 and relevant European data protection legislation (GDPR). Information collected during the payment and order lifecycle is managed strictly in adherence to our Privacy Policy. Access to personal data is restricted exclusively to personnel required for business operations, dedicated customer support, legal compliance, and transaction administration.

8. Cookies and Website Preferences

Our website utilizes cookies and similar core technologies as detailed in our Cookie Policy. A regulatory cookie preference banner is transparently displayed to visitors. Non-essential analytical or preferences cookies are deployed exclusively after a visitor has provided explicit consent through the selection options within the cookie banner. Customers retain the right to modify their cookie preferences at any time.

9. Customer Verification

To maintain the highest level of payment integrity and support secure customer authentication frameworks, additional details may occasionally be verified where reasonably necessary to confirm order accuracy or customer safety. Any such verification processes are strictly limited to information relevant to the security review being conducted.

10. Contact Information

Questions relating to payments, billing information, or payment-related enquiries may be directed to our compliance team:

STOWERS CONTAINMENT SOLUTIONS LIMITED

  • Mailing Address: Corner Of Sandwich Road And Pukete Road, Pukete, Hamilton 3200, New Zealand
  • Email: transparent@visiboxstorage.com
  • Telephone: +64 800 082 000

Payment-related enquiries may be submitted at any time via email. We review and respond to all billing communications within 24–48 hours of receipt. Please note that response times may be slightly extended during weekends or public holidays, but our team strives to resolve all payment matters as promptly as possible.

11. Policy Updates

STOWERS CONTAINMENT SOLUTIONS LIMITED reserves the right to update this Payment Information & Payment Security Policy periodically to align with operational, legal, or regulatory developments. Any revised version will be published transparently on this page together with the updated effective date.